Cancellation policy

Last updated: July 6, 2026

Subscriptions

When you purchase a Subscribe & Save subscription, you'll receive repeat deliveries based on the delivery frequency you choose at checkout.

Your payment method will be securely stored and automatically charged at the beginning of each subscription cycle unless you've canceled your subscription beforehand.

You can pause, modify, or cancel your subscription at any time through your customer account or by using the link provided in your order confirmation emails.

To avoid being charged for your next order, please make any changes before your next order is processed. Once an order has been processed or shipped, it can't be canceled. If you're dissatisfied after receiving your order, please see our Satisfaction Guarantee.

Questions?

If you need help managing your subscription, contact us at support@theoptimalhydration.com and we'll be happy to help.