Terms of service

Last updated: July 6, 2026

By accessing or using this website, you agree to the following terms:

Products & Use: Our drink mixes are intended for healthy adults as a convenient hydration beverage. Product descriptions, ingredients, and specifications are provided in good faith but may change from time to time without prior notice. Product appearance may also vary slightly due to packaging updates, manufacturing variations, or how products are displayed on your device. By purchasing from this website, you represent that you are at least 18 years old, or, if you are under 18, that you are using this website with the involvement and consent of a parent or legal guardian. If you purchase on behalf of a minor or an organization, you represent that you have the authority to do so and agree to these terms on their behalf.

Orders & Payments: All prices are listed in USD. Submitting an order doesn't guarantee acceptance. We reserve the right to accept, cancel, or refuse any order in cases of suspected fraud, pricing errors, unusual order activity, product availability, or other legitimate business reasons. Prices, product descriptions, specifications, and availability may change at any time without prior notice; however, any order we've already accepted won't be affected unless required by law. You agree to provide accurate, current, and complete billing, shipping, and payment information for all purchases.

Subscriptions: Subscribe & Save orders renew automatically at the frequency you choose, and your card is charged at the start of each new cycle. You can pause, modify, or cancel your subscription anytime through your account. Cancel before your next order processes to avoid being charged for it. Once an order has been processed or shipped, it can't be canceled. If you're dissatisfied after receiving your order, please see our Satisfaction Guarantee.

Shipping & Delivery: Delivery estimates are provided for convenience only and aren't guaranteed. We aren't responsible for delays caused by shipping carriers, customs processing, weather, or other circumstances beyond our reasonable control. Please see our Shipping Policy for additional information.

Promotional Offers: Promotional offers are one-time use, non-transferable, valid only as described in the applicable promotion unless otherwise stated, and subject to change or expiration. Eligibility for promotional offers is determined by our systems. We may modify, restrict, or end any promotional offer at any time.

Reviews & Content You Share: If you submit a review, photo, or other content to us through our website, email, or social media, you grant Optimal Hydration™ a worldwide, royalty-free, perpetual license to use, reproduce, publish, display, and share that content in connection with our business and marketing without additional compensation. You represent that you own or have permission to share the content and that it reflects your honest, personal experience with our products.

Intellectual Property & Website Use: All logos, trademarks, product names, designs, images, text, graphics, and other content on this website are the property of Optimal Hydration™ or its licensors and may not be copied, reproduced, distributed, or used without our written permission. Please use this website respectfully. You may not attempt to hack, scrape, interfere with, overload, or otherwise disrupt its normal operation. Our website may contain links to third-party services, including payment providers, which are governed by their own terms and privacy policies. We reserve the right to suspend or terminate access to our website or customer accounts if these terms are violated or if we reasonably believe doing so is necessary to protect our business, customers, or the website.

Disclaimer of Warranties: This website and our products are provided "as is" and "as available." While we strive to provide accurate information and a high-quality product, we don't guarantee that the website will always be available, secure, uninterrupted, or error-free, or that our products will meet every individual's expectations. To the fullest extent permitted by law, we disclaim all warranties not expressly stated in these terms.

Limitation of Liability & Indemnification: To the fullest extent permitted by law, Optimal Hydration™ isn't liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products. Our total liability for any claim relating to your order is limited to the amount you paid for that order, except where such limitation isn't permitted by law or results from our own negligence or other liability that can't legally be limited. You agree to indemnify and hold Optimal Hydration™ harmless from reasonable claims, damages, costs, or expenses resulting from your violation of these terms or misuse of the website.

Governing Law & Disputes: These terms are governed by the laws of Pennsylvania, United States. If a dispute arises that we can't resolve directly, you and Optimal Hydration™ agree to resolve it through individual binding arbitration rather than in court or as part of a class action, except where prohibited by applicable law. Either party may still bring an eligible claim in small claims court.

Information: The information on this website is provided for general informational purposes only and isn't intended as medical advice. Optimal Hydration™ is a beverage product designed to support everyday hydration. Individual hydration needs may vary. Consult a qualified healthcare professional before use if you have a medical condition, are pregnant, or are nursing.

General: We may update these terms from time to time. The current version will always be posted on this page, and your continued use of the website after changes become effective constitutes acceptance of the updated terms. If any provision of these terms is found unenforceable, the remaining provisions will remain in full force and effect. These terms, together with any policies referenced herein, constitute the entire agreement between you and Optimal Hydration™ regarding your use of this website. Our failure to enforce any provision doesn't waive our right to enforce it later. The provisions relating to intellectual property, user content, disclaimers, limitation of liability, indemnification, and dispute resolution survive the termination of these terms or your use of the website. We aren't responsible for delays or failures caused by circumstances beyond our reasonable control.

Questions? Contact us at support@theoptimalhydration.com